Privacy Policy
Last Updated: January 13, 2026
At Jupiter Car Service, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information
When you make a booking or contact us, we may collect:
- Name and contact information (phone number, email address)
- Pickup and drop-off addresses
- Flight information (airline, flight number) when applicable
- Booking details (date, time, number of passengers, luggage, child seats)
- Special requirements (pet transport, accessibility needs)
- Preferred contact method (phone, email, SMS, WhatsApp)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website and navigation patterns
How We Use Your Information
We use the information we collect to:
- Process and manage your booking requests
- Provide transportation services and arrange pickups
- Send booking confirmations and updates via email or SMS
- Monitor flight arrivals for airport pickups
- Contact you regarding your reservation or service inquiries
- Calculate pricing based on your trip details
- Improve our services and website functionality
- Maintain records for business operations and compliance
- Respond to customer service requests and support needs
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- Secure SSL/TLS encryption for data transmission
- Encrypted database storage
- Access controls and authentication protocols
- Regular security audits and updates
- Staff training on data protection practices
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our website and providing services.
- Drivers: Your booking details (name, phone number, pickup/drop-off locations) are shared with assigned drivers to complete your transportation service.
- Legal Requirements: We may disclose your information when required by law, court order, or government regulation.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal obligations
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information provided below.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
By using Jupiter Car Service, you acknowledge that you have read and understood this Privacy Policy.